Customer Service is top priority for the team at Medical Care Alert.
For the fourth year in a row, the team at Medical Care Alert has earned the “Super Service Award” from online review site Angie’s List. In an industry plagued by robo-calls, long hold times, and murky contract terms, Medical Care Alert once again stands out from the crowd.
Read the entire press release here:
NORTHVILLE, Mich., March 10, 2016 /PRNewswire/ — Medical Care Alert has once again earned the industry’s coveted Angie’s List Super Service Award for 2015, reflecting another exemplary year of service provided to members of the consumer review site.
“We are very excited to receive this award for the fourth year in a row,” saidBryan Stapp, President of Medical Care Alert. “Our team members love making things easy for our clients’ elderly family members and caregivers who use our service.”
Medical Care Alert is a national provider of personal emergency medical alert systems for senior citizens, providing 24/7 monitoring and protection in the event of a fall or other emergency situation.
“Only about 5 percent of companies have performed well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”
Stapp also noted Medical Care Alert has an overall “A” rating with Angie’s List, and an “A+” rating as an Accredited Member of the Better Business Bureau (BBB). “Our annual Net Promoter Score survey ranks our customer satisfaction in the same league as great companies like USAA, Nordstrom and Costco…” said Stapp.
Medical Care Alert offers medical alert systems for every lifestyle, including mobile medical alert systems with GPS location services, and AutoFALL automatic fall detection technology. Medical alert systems are available with no long term commitment, for around a dollar a day. Medical Care Alert’s systems are monitored 24/7 by EMT-Certified operators based in the United States.
Angie’s List Super Service Award winners meet strict eligibility requirements, including an overall “A” rating grade, are in good standing with Angie’s List, passing a background check and abiding by Angie’s List operational guidelines.
About Medical Care Alert:
Medical Care Alert’s “Help At The Push Of A Button” medical alert monitoring service provides independence and peace of mind for thousands of seniors and their families in all 50 states. Systems cost around $1 day, with nothing to buy and no long term contracts. The company has an A+ rating with the BBB and with Angie’s List, and has received the Angie’s List Super Service Award for four consecutive years. Learn more at https://www.MedicalCareAlert.com.
About Angie’s List:
Angie’s List helps facilitate happy transactions between more than three million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.